-  lead and contact administration

-  sales-cycle management

-  sales opportunity and budget management

-  address management

- activity managementForecasting and requirement projections

Customer order processing

-  offer processing

-  framework order processing

-  sales from inventory

-  direct sales

-  sales of made-to-order articles

-  credit note processing with no return of goods

-  credit note processing with return of goods

- complex price structures   

Purchase order processing

-  order transmission administration

-  purchase order processing

-  order processing and receipt of goods

-  returns to suppliers

-  framework order processing

- complex price and conditions structures

Warehouse and inventory management

-  batch and serial numbers

-  inventory analysis / ABC analysis

-  inventory management

-  manual inventory transactions

-  materials management queries

-  orders for transfer of goods between branches

-  Cut-off date processing

Product Data Management (PDM)

-  maintenance of article master data

-  component list administration

-  product cost calculation

- Change management

Production management

-  production for stock

-  order-based production

-  downstream management

-  construction modification orders

-  third-party order management

-  release, drawdown, finished goods reports

- Time recording and follow-up calculation

Requirement and capacity planning

-  forecasting, detailed forecasts

-  material requirement planning (MRP)

-  sales requirement planning (SRP)

-  main production planning (MPS)

- Replenishment point administration