16.03.2017 – Digitization strengthens competitiveness

    Industry 4.0 Modular IT systems from Surseer Full Speed Systems AG enable SME’s to have more efficient process flows
    Whereas shop and company owners used to inventory their inventory once a year and keep records of their stocks, today the digitalisation of warehouses is well advanced, at least in large companies. As Surseer Full Speed Systems AG shows, efficient digital process paths would also be increasingly possible for SMEs.
    Digitalization in logistics has long been a reality today: whether for inventory management, for logistics and transport optimization – or for services and the better operation of plants, even at the customer’s site. Digitalization improves a company’s data situation, which is an immense advantage, because bad, i. e. wrong and incomplete data – or data collected too late or too inefficiently – mean sub-optimal decisions and additional costs.
    „It is a sad but well-known fact: many companies do not even know what they actually have in stock. And that ultimately costs money”, says Urs Liechti, co-founder and owner of Full Speed Systems AG in Sursee.
    Enormous Digitization Need
    The use of the latest information technologies in warehousing and logistics and their interlinking with industrial or commercial production and services, on the other hand, guarantees the smoothest possible communication between people, machines and products. „The competitiveness of many Swiss companies can be maintained or even massively increased by means of digitised process support. Many people just don’t believe us yet how easy digitisation can be for SMEs”, says Urs Liechti, shaking his head.
    Any examples needed ?
    Everyone has a benefit from IT and sensors, from small businesses to large ones. „Let’s take a watchmaker as an example. The digitisation process takes over the permanent inventory management for him. Which watch is for sale in which jewellery shop, “says Urs Liechti. „Our system generates automatic repeat orders so that the jeweller does not have to trigger his own. It transmits data for invoice verification and payment and it also keeps an eye on the obligations for warranty services”, the Surseer lists various possible uses.
    However, digitization is also efficient and therefore profitable in a tradesman or service company. „I like to give the example of a heating installation business”, says Liechti. Also in this area various optimizations of the operation are possible. „The digitization process enables permanent 24-hour monitoring of heating systems, logistics optimization of spare parts or system management.″ In concrete terms, this means, for example, that the tool cases of the fitters are placed on a shelf with sensors in the everyday work of the craftsman’s workshop.
    If an employee uses a spare part for a customer, the sensor realizes this when the case is in the workshop after work. The missing part will be reordered automatically on the following day. „This, of course, places demands on the sensors: they must send all data relevant for service or recognize the serial numbers of spare parts. But all this is no longer a problem today”, Urs Liechti guarantees.
    All Business areas benefit
    Finally, a third example. Storage digitization is also highly efficient for bulk materials. It enables the permanent monitoring of storage areas as well as logistics optimisation by registering stock, outgoing goods and incoming goods using sensors and by ensuring replenishment, i. e. triggering production or procurement. The direction of the processes triggered by digitisation is therefore mainly towards the office, where it simplifies work.
    SME-capable Modulsolutions
    ERP support, short implementation times and ROI – Return on Investment – are important keywords in the digitization of warehouses and logistics. Full Speed Systems AG relies on Oracle solutions, competitor systems from software manufacturers SAP and Microsoft.
    More than 20 years ago, the founders of Surseer Full Speed Systems AG, Marcel Merz and Urs Liechti, were convinced by the Oracle products that they were the right choice.
    In contrast to the offerings of the more well-known market leader SAP – can be used more quickly and profitably for many business processes. „They are modern, user-friendly and inexpensive to operate, making them ideal for small and medium-sized companies”, says Urs Liechti. „We are truly convinced that our offerings are suitable for SMEs.″
    Sensors are central
    But no matter which ERP systems – the goals of digitization are ultimately the same: Processes can be highly automated and handled individually, resources are in efficient use, new services and business models are possible.
    With its new logistics digitization service, the Full Speed System picks up its customers where they stand. It is based either on an existing ERP system (also from the competition SAP) or on a new Oracle JD Edwards system – and it offers tailor-made solutions with purchased standard modules that control, monitor and adjust various logistics processes according to individual requirements. In addition to IT, these sensors are usually used.
    The way of the future is clear…
    „The application possibilities are really enormous, as our previous customer portfolio shows”says Urs Liechti. Full Speed Systems AG also invests in its own young IT talents, who already eagerly apply their know-how or, like its apprentice Michelle Brechbühl, deepen their knowledge in specialist work at the vocational school. Because the future is guaranteed to be digital – and full speed.

    ANDREA WILLIMANN, Surseer Woche / Sempacher Woche / Trienger Woche, 16.03.2017